Privacy Policy

Last updated: February 16, 2026

1. Information We Collect

We collect information you provide directly:

  • Contact Information: Name, email, phone number, company name when you submit forms
  • Project Details: Source/target languages, project descriptions, file attachments
  • Application Data: Resume, qualifications, experience for freelancer applications
  • Usage Data: IP address, browser type, pages visited, time spent on site

2. How We Use Your Information

We use collected information to:

  • Provide quotes and respond to inquiries
  • Process and deliver translation services
  • Evaluate freelancer applications
  • Send newsletters (with your consent)
  • Improve our website and services
  • Comply with legal obligations

3. Data Protection

We implement industry-standard security measures:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure
  • Limited access to personal data
  • Regular security audits
  • Confidentiality agreements with all staff

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Translators, interpreters working on your projects (under NDA)
  • Technology Partners: Hosting, analytics services (anonymized data only)
  • Legal Requirements: When required by law or to protect our rights

5. Cookies

We use essential cookies for site functionality and analytics cookies to improve user experience. You can control cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent at any time

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined above, typically:

  • Client data: Duration of business relationship + 7 years
  • Inquiries: 2 years from last contact
  • Job applications: 1 year from submission

8. International Transfers

Your data may be processed by translators worldwide. We ensure appropriate safeguards through NDAs and data processing agreements.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from minors.

10. Contact Us

For privacy-related inquiries:

Email: privacy@arlaang.com
Address: arlaang, New York, NY

Contact Us